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Front Counters Open By Appointment Only Alert Level: LOW

Please be aware that LTSA’s Land Title Office front counters are open 9 am – 3 pm, Monday to Friday by appointment only. Many common transactions are now available online. To book an in-person visit, contact 1-877-577-LTSA (5872) .

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LTSATerms & Conditions

Terms & Conditions

Welcome and thank you for visiting the Land Title and Survey Authority of British Columbia (LTSA) website. If you are accessing an LTSA account through this website, your LTSA Customer Agreement applies to and governs any LTSA account transactions.

Our Website Terms and Conditions of Use

Thank you for visiting the Land Title and Survey Authority of British Columbia (“LTSA”) website. If you access an LTSA Customer Account through this website, your use of that account is governed by your Customer Agreement. In these Terms: “we”, “us” and “our” refer to the LTSA and its wholly owned or controlled subsidiaries; “you” refers to the individual, company or other legal entity accepting these Terms.

Acceptance of Terms

These Website Terms and Conditions of Use (“Terms”) govern your use of this website and the Services available through it (the “Services”). By using this website, you agree to these terms. If you are accepting these Terms on behalf of a company or other legal entity, you agree that you have the authority to bind that entity.  If you are under the age of majority in your jurisdiction, do not accept these Terms or lack authority to agree, you must not access or use the Services.

Disclaimers

This website, including its layout, design and all information, images, text, videos, audio, apps, programs, data and other materials (collectively, “Content”), along with the Services, are provided “as is” and “as available” without any warranties from the LTSA.  Save for official documents such as Surveyor General Forms, Surveyor General Practice Bulletins, Land Title Forms, Land Title Practice Bulletins and Notes, and Director of Land Titles Directions, the Content or Services may not be accurate, complete or current. The LTSA expressly disclaims all representations, warranties, guarantees and assurances, express or implied, in relation to the Content, the Services or the operation of this website, including but not limited to any warranties of merchantability, fitness for a particular purpose, title, non-infringement,  uninterrupted or error-free operation, or protection from data loss, corruption, viruses, security breach or other issues.

Information in ParcelMap BC or elsewhere on the website is not authoritative and does not replace verification with authoritative sources or professional due diligence.

Systems

You are responsible for your own systems, including hardware, software, internet access, and any tools or services you need to access and use the website, Content or Services. The LTSA is not responsible for compatibility or functionality issues related to your systems.

Not Legal Advice

The Content and Services are not legal advice. Do not rely on them without first seeking independent legal counsel.

Limited Right to Use

You may view, download, print and use Content from the Services for personal, non-commercial purposes or for Reasonable Business Purposes, provided you do not: copy, reproduce, republish, post, transmit, display, modify, sell, lease, lend, market, distribute, or create derivative works from the Content or  Services; frame the website or its Content in another webpage; or use Content or Services for resale, except as expressly permitted below.

“Reasonable Business Purposes” means using Content as part of providing professional services related to real estate transactions, property research or interpretative advice about specific properties or interests in land. It does not include using the Content or Services primarily for resale on a volume, discount or subscription basis. Such resale activity is a material breach of these Terms and may result in immediate termination of your access to the Services, in addition to any other remedies available to the LTSA.

Restrictions on Use

You agree that you will not do any of the following:

  1. Upload or transmit any harassing, defamatory, abusive, threatening, obscene, embarrassing, unlawful, offensive or otherwise objectionable through the website or Services;
  2. Collect, use or disclose personal information through the website in violation of privacy laws, including the Freedom of Information and Protection of Privacy Act or for solicitation purposes;
  3. Use the website, Content or Services for benchmarking, competitive analysis, or monitoring availability or performance;
  4. Engage in practices such as screen scraping, database scraping or automated form filling to retrieve, test or obtain information;
  5. Reverse-engineer the Services or attempt to bypass security features;
  6. Upload or introduce viruses, malware, or any software intended to harm or alter computer systems;
  7. Interfere with other users of the website or Services or LTSA personnel, including intercepting communications not intended for you;
  8. Modify, destroy or corrupt information or software on LTSA systems.

Copyright and Proprietary Rights

This website contains proprietary information and material owned or licensed by the LTSA, its subsidiaries, affiliates, or licensors, and is protected by Canadian and international laws, including copyright, trademarks and other intellectual property rights. You acknowledge and agree: to use this information and materials only as permitted by these Terms; not to remove proprietary notices from Content or Services; not to use LTSA trademarks, service marks, or logos without written permission. All rights not expressly granted are reserved.

Fees for Services

Certain Services available on the website require payment of fees, third party charges, and applicable taxes (collectively, the “Fees”).

By using paid Services, you agree that:

  1. Fees must be paid using a method accepted by LTSA, which may change from time to time. Fees are payable when Services are requested;
  2. You are responsible for paying all Fees associated with your use of the Services;
  3. Payments may be processed by a third-party payment processor, and you will receive a transaction ID as confirmation;
  4. Fees are charged and processed in Canadian dollars; and
  5. All Fees are non-refundable, except for land title applications fees that are withdrawn or cancelled before registration.

If you dispute a credit card charge, you must notify LTSA within 45 days of the transaction. After that, the charge will be deemed accepted and no adjustment or refund will be available.

Availability and Access to Services

We may suspend the website, Services or any Content at any time, without notice, whether for system maintenance, updates or other operational reasons. We may also modify or remove Content, Services or the website itself at our sole discretion, without notice.

We reserve the right to suspend or terminate your access to the Services at any time, without notice or liability, particularly if we believe you have violated these Terms.  This does not limit any other rights or remedies we may have.

Limitation of Liability and Indemnity

The LTSA and its directors, officers, employees, contractors, agents and representatives will not under any circumstances be liable to you or any other person for any damages of any kind including, without limitation, direct, indirect, general, special, or consequential,  arising from your use of this website , Content or Services. This applies whether or not we were advised of the possibility of such damages or they were foreseeable.

You agree to indemnify, save and hold harmless the LTSA and its directors, officers, employees, contractors, agents and representatives from any losses, claims, damages, actions, costs or expenses arising from: your use of the website, Content, or Services; your breach of these Terms; any use by others acting on your behalf.

You will be responsible and liable for all damages suffered by the LTSA (including lost revenue or costs related to business interruption or system repair), whether directly or indirectly, as a result of your or your affiliates’ breach of these Terms.

Third-Party Content

The website may include information and materials provided by third parties ( “Third-Party Content”). This Content remains the property of its original owner and is subject to the same protections and limitations as other Content under these Terms.  Third-Party Content may also be subject to separate terms or privacy policies, which you are responsible for reviewing and complying with.

Privacy

We respect your privacy. If we collect your personal information, we will tell you why and only use the information for that purpose. We manage personal information in accordance with the Freedom of Information and Protection of Privacy Act and the LTSA’s Personal Information Protection Policy, available on our governance page. For questions about our privacy practices, including contact information, please see our Website Privacy Statement.

Linking

Links to external websites are provided for convenience only.  We do not endorse or accept responsibility third-party sites or their content. You may link to our home page (www.ltsa.ca) only, must not delete information or alter how information is displayed. You may not use our trademarks or imply LTSA sponsorship, endorsement, or affiliation without our written consent.

Web Analytics

We use cookies and similar technologies to improve your experience and analyze usage. By using this website, you consent to our use of cookies similar technologies as described in our Cookie Policy.

General

We may update or amend these Terms at any time without notice. Such changes take effect when posted on the website.  Please re-visit these Terms periodically.  Your continued use of the website or Services means you accept the updated Terms.

These Terms, and any disputes related to your use of the website or Services, are governed by the laws of British Columbia (without regard to conflict of law principles) and any legal proceedings must be brought solely in the courts of British Columbia.

Our failure to enforce strict compliance with any rights under these Terms does not waive our right to do so. Any waiver of our rights must be in writing.

These Terms do not limit or fetter any statutory authorities or obligations of the LTSA or Statutory Officials under any enactment, including Part 19.1 of the Land Title Act.

Should any part of these Terms  be held invalid or unenforceable, that portion will be modified to the extent necessary to remain enforceable. The remaining Terms will remain in full force.

You may not assign, delegate or transfer your rights or obligations under these Terms without our prior written consent.